Why attend this webinar?
Accomplish your Active Directory related tasks in a matter of a few clicks, right from your help desk console. Yes, you read that right! Attend our exclusive two-part webinar series to know how a seamless integration between our in-house help desk management software – ServiceDesk Plus, and our comprehensive IAM solution – ADManagerPlus, can work wonders for your help desk.
Agenda:
- Integrate our in-house IAM and ITSM solutions seamlessly.
- Enhance the productivity of your help desk multi-fold.
- Use smart templates to provision users simultaneously to AD, Exchange, Office 365, etc. from the ServiceDesk Plus interface.
- Perform frequent tasks such as user management directly from the ServiceDesk Plus console.
- Reset end users’ passwords from the help desk tool.
- Enable/disable AD accounts and unlock the locked-out AD users.
- Customize access permissions to authorized technicians by associating ADManager Plus roles with ServiceDesk Plus roles.
Speaker
Product expert
ManageEngine