Managed Service Provider (MSP)

Organizations today are looking for an MSP that can help them improve security, proactively approach IT problems, provide better uptime, handle remote office IT, minimize risks and handle compliance.

We can help MSPs meet their clients’ requirements effortlessly.

Efficiency

Ensure that each client’s business is functioning smoothly 24×7, perform routine hardware maintenance tasks to avoid downtime and outages, and provide continuous help desk and remote IT support.

Responsiveness

Ensure service continuity and remain highly responsive whenever required by rapidly accommodating IT changes and avoiding downtime. Provide the necessary amount of services and support as and when required, and handle any IT issues that arise on the way.

Security

Constantly monitor servers and websites to avoid security breaches. Automate security patches and software updates, and immediately alert clients when you notice an anomaly. Preserve business continuity, avoid any type of data loss, and focus on data backup and disaster recovery.

Compliance

Notify clients of the expiration dates of their software licenses, keep clients’ payment information secure, and ensure that clients’ security practices are compliant with current rules and regulations.

Remote management

Secure and manage your clients’ IT infrastructures effectively from any place, anytime, and enable remote work for their distributed workforces.

Efficiently manage your clients’ IT infrastructures with:

  • Multi-tenant architecture
  • Multi-channel support
  • Full visibility into the status of client networks
  • Customizable client dashboards
  • Time tracking and simplified SLA management
  • Instant, reliable advanced remote management
  • Around-the-clock network monitoring
  • Critical data protection for sensitive information
  • Simplified billing for services
  • The option to customize and rebrand

Scalable, secure IT management solutions for managed service providers (MSPs)

Our solutions can help MSPs:

  • Improve security
  • Proactively approach IT problems
  • Provide better uptime
  • Handle remote office IT
  • Minimize risks
  • Handle compliance